What happens if the car breaks down during rental?
What happens if the car breaks down during rental?
During your trip through Kyrgyzstan, did you experience any issues with the car? In case of car problems, we ask our renters to immediately report any issues to our team. Our manager, Aidana, is committed to resolving the problem within 24 hours. She will find a nearby service station for repairs, or, if necessary, send a qualified mechanic. If the car cannot be repaired on-site, we guarantee to replace the defective vehicle with a similar model from our fleet, ensuring our renters are never caught off guard.
At KAGAN, we are always ready to assist our clients in any situation, whether it’s technical issues, road information, or any other assistance. Our team is available to address your needs, and we do everything we can to ensure you can fully enjoy your journey. Furthermore, if the issue occurs outside of office hours, our renters can always contact us via our 24/7 emergency line. We strive to provide quick and efficient service, so that every renter can continue their trip without hassle.
We place great importance on ensuring the safety and satisfaction of our clients at all times.
To report a breakdown, please contact us through:
Phone: +996 707 205 988
WhatsApp: +996 707 205 988
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